Privacy Policy

AerServ LLC (“AerServ”) provides advertising technology services (the “Services”) that allow publishers of mobile applications (“apps”) and websites to show ads on their sites and apps, and advertisers to reach audiences that may be interested in their products or services. This Privacy Policy explains how AerServ collects and uses information about (a) end users of apps and sites that use the Services, (b) publisher and advertiser customers that use the Services (collectively, “AerServ Customers”), and (c) visitors to AerServ’s website.

COLLECTION AND USE OF END USER INFORMATION

The Information We Collect

When you interact with a website or app that uses the Services, we may collect information about your device and the ads you view or click, including but not limited to: (a) information about your device, such as the type and model, manufacturer, operating system, carrier name, Internet Protocol (IP) address, mobile browser, applications using the Services and the version of such applications, and identifiers assigned to your device; (b) log information, including the app or website visited, session start/stop time, time zone, and network connection type, and cookie information; (c) geo-location of your device, when location services have been enabled; (d) information about ads served, viewed, or clicked on; and (e) information AerServ Customers have collected and share with AerServ about your activity in their sites and apps. We receive information about consumers from third parties to enable targeted advertising on the website(s) and application(s) that we support. The collection and use of that data is governed by the privacy policy and legal terms of the data collector and the website using the data; it is not governed by Aerserv.

How We Use the Information We Collect

We use the information we collect to provide and improve the Services, including but not limited to the following purposes: (a) serving ads, (b) ad reporting (ads shown and ads clicked), (c) frequency capping: Preventing users from seeing the same ad too many times, (d) fraud detection and prevention, (e) interest-based advertising, (f) geo-targeting of ads, (g) providing and improving the Services.

How We Share the Information We Collect

We share with advertiser customers information that our publisher customers direct us to share with them so that they can decide whether to bid on ad inventory or serve an advertisement and choose the best ad for that device.  We share aggregate information about the use of our Services with AerServ Customers.  We also share information as described elsewhere in this Privacy Policy.

Privacy Practices of AerServ Customers

AerServ requires AerServ Customers to comply with all applicable laws and regulations and to provide end users with notice of the collection of data for advertising purposes. We encourage all users to review the privacy policies of sites and apps they visit for information about those sites’ and apps’ data collection and use practices.

Choices

Your iOS mobile device may provide a “Limit Ad Tracking” setting. On Android devices, your setting may allow you to “Opt out of Interest-Based Ads.” When you have opted out using this setting on a device, Aerserv will not use in-app information collected from that device to infer your interests or serve ads to that device that are targeted based on your inferred interests. Aerserv requires its advertising customer to honor opt-out preference expressed using these controls. To learn more specifics on how to configure your mobile settings, please click here.

COLLECTION AND USE OF AERSERV CUSTOMER INFORMATION AND VISITORS OF AERSERV’S WEBSITE

Personal Information

To become a AerServ Customer, you may be asked to provide certain personal information, including your name, email address, physical address, phone number, and company name.  You also may be asked to provide personal information in certain fields on this website.  Registration information is used to provide the Services and to send promotional information about the Services.

Technologies that Allow Us to Customize Your Experience

We use various technologies to collect information about your visit to our website to enhance and customize your experience. For example, we may collect the numerical IP address identifying your computer or device which may indicate your geographic location.  In some instances, we may use these technologies in combination with the personal information you provide. These technologies may provide a variety of information such as whether you have visited the website before. They also may enable you to save your preferences. Each technology is explained below.

Web Beacons and Tracking Links. Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code that are embedded on the pages of the website. They are often used in combination with cookies and are often not visible to the user of the website. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see “Cookies” section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of the website’s features.

Cookies. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit the website. Flash cookies are similar to browser cookies except that they can store more data and are stored in your browser rather than on your hard drive.  You can have your browser and/or plug-ins to your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the website, but you may be limited in the use of some of its features. In the event that you reject our cookies, temporary or “session” cookies will be used to help you shop and will expire when the browser is closed.

Information Sharing and Disclosure

We may disclose information about AerServ Customers when necessary to provide the Services to them. We may also share information as described elsewhere in this Privacy Policy.

GENERAL INFORMATION

Information Sharing and Disclosure

We engage service providers to perform functions and provide services to us in the United States and abroad. We may share the information we collect with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your information only on our behalf and pursuant to our instructions.

Notwithstanding anything to the contrary in this Privacy Policy, we may disclose information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect AerServ’s rights or property.

Information Collected by Others

Please be advised that we do not control and are not responsible for the privacy practices of any third party, including, but not limited to, AerServ Customers and any website or service that links to or from our website or the Services.  Please be sure to review the privacy policies of any websites and applications that you may use, including those of AerServ Customers. AerServ’s webiste and Services may contain links to other sites. AerServ is not responsible for the privacy practices or content of these other sites. When you leave our site or view a portion of a third party’s site through our site, we encourage you to read the privacy policies of each such site. This Privacy Policy applies solely to information collected by AerServ.

How We Protect Your Personal Information

We maintain reasonable safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide. If you have any security questions, you can send an email us at contact@aerserv.com.

Changes to This Privacy Policy

We may, in its sole and absolute discretion, modify or change any aspect of this Privacy Policy at any time (for any reason or no reason), effective immediately upon posting such modifications or changes (or a revised version of this Privacy Policy incorporating such modifications or changes therein) on our website. Please periodically consult the end of this Privacy Policy to determine when the Privacy Policy was last revised. You agree to periodically review this Privacy Policy to ensure that you are in compliance with any ongoing changes or modifications that are made. Your continued use of the website and Services after any such modifications or changes are posted will constitute your complete and unequivocal acceptance of such any modifications or changes to this Privacy Policy.

Business Transfer

AerServ may sell, or transfer some or all of its assets, including our website, the Services and your personal information, in connection with a merger, acquisition, consolidation, joint venture, reorganization or sale of its assets.

Transfer of Data

AerServ and third parties who may receive your personal information in accordance with this Privacy Policy may store your personal information in the United States or a foreign country, which may not guarantee the same level of protection for personal information as where you reside. By submitting your personal information to AerServ, you unconditionally accept the risk that a database maintained AerServ or any third party who may receive your personal information in accordance with this Privacy Policy may not be secure.

Our Commitment to Children’s Privacy

We are strongly committed to protecting the safety and privacy of children who use our website and Services. We do not knowingly collect personal information online from children under 13. We encourage all parents to talk to their kids about online safety and to monitor their children’s use of the Internet. We not attempt to, or knowingly ask for or collect information from any person under the age of 13. We recommend that children ask a parent for permission before sending any personal information anywhere using the Internet.

California Online Privacy Protection Act Compliance

Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to contact@aerserv.com and please include the phrase “California Privacy Request” in the subject line, and provide us with your name, address and email address. We will respond to you within thirty days of receiving such a request.

Comments

We have taken great measures to ensure that your experience with our website and Services is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at contact@aerserv.com.

Last updated: January 18, 2016