GDPR – Data Subject Rights

 

AerServ’s Privacy Policy explains how AerServ LLC (collectively, “AerServ” or “we”, “us”, “our”) collects and uses end user’s (“You or Your”) information. Pursuant to General Data Protection Regulation (“GDPR”), You may exercise certain data subject rights towards your personal data and in order for us to honor and comply with Your requests, we need you to provide us with certain information, as explained below, to enable us to locate, make available and/or erase or anonymize, as the case may be, any records We hold about You. We use this additional information only for the purpose of processing your data subject rights related requests.

 

Access to information

Applicable privacy laws may allow you the right to access your personal data that you shared with us such as mobile identifiers or such digital identifiers. We will also endeavor to provide you with other information that We may have collected about You. To make a request, or if you need assistance with this process, please contact us at dsr@aerserv.com with a copy to dpo@inmobi.com.

Right to delete

You may also have the right to have personal data deleted. And upon appropriate and valid request, we will either delete or anonymize the data upon request so long as we are not prohibited from doing so by applicable law and/or the information is not required for us for billing, fraud prevention, dispute, or security purposes. To make a request, or if you need assistance with this process, please contact us at dsr@aerserv.com with a copy to dpo@inmobi.com.

Authentication of the Information Provided

We will need to take reasonable steps to authenticate your request in order to ensure that we are honoring the right and valid requests. To make a request, or if you need assistance with this process, please contact us at dsr@aerserv.com. Please make sure to include the following information in your email:

  • Your full name
  • The country in which you are located at the time you are making your request
  • A signed affidavit. Download the PDF form here.
  • The screenshots providing supporting proof of the Cookie IDs and Mobile Advertising IDs.

EU data subjects can also make a subject access request by mail, by sending a written request with all of the above-listed information to the following address:

AerServ LLC
Attn: GDPR Data Subject Request
15420 Laguna Canyon Road #200
Irvine, CA 92618

Complaints:

If you have a complaint regarding a response to your request to access information, please contact our Data Protection Officer at dpo@aerserv.com.